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Support

The support pages

If you need a little help to get going with the eBuddy Lite Messenger , you can find it here.

Frequently Answered Questions

Answers related to General

Answers related to Sign in

Answers related to eBuddy ID

Answers related to Features

General

Is eBuddy Lite Messenger free?

eBuddy Lite Messenger is free. But your mobile operator may charge you for using mobile internet. Please check your price-plan to see what you pay per MB of data usage.

Which devices are supported?

You can use eBuddy Lite Messenger on the following devices:

  • Any mobile phone with a browser
  • Sony PSP
  • iPhone and iPod Touch
  • Blackberry
  • Nintendo Wii and DS
  • Sony Playstation 3

Which chat networks are supported?

The Lite Messenger supports MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and Google Talk.

Do I have to download anything?

No. The Lite Messenger runs in the browser, you do not have to download or install anything.

I have a suggestion for improvement

Thanks! New ideas are always welcome. Please share your suggestions by sending an email to feedback@ebuddy.com.

Sign in

Where can I find eBuddy Lite Messenger?

You can find eBuddy Lite Messenger on m.ebuddy.com.   

How can I sign in on my mobile phone?

To sign in, go to m.ebuddy.com in the browser of your phone. This is where you can enter an address:

  • Nokia: Menu -> Web -> enter m.ebuddy.com
  • Sony Ericsson: Menu -> Internet -> right key -> Go to -> enter address-> enter m.ebuddy.com
  • Samsung: Menu -> Browser -> enter address (sometimes http:// or URL) -> enter m.ebuddy.com
  • Motorola: Menu -> Webaccess -> go to URL-> enter m.ebuddy.com
  • LG: Menu -> Browser -> go to URL -> enter m.ebuddy.com
Now you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and GTalk.

How can I sign in on my iPhone or iPod Touch?

Open the internet browser (called Safari) and enter m.ebuddy.com

Now you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and GTalk

How can I sign in on my PSP?

To use the Lite Messenger on your PSP:

  • Go to the main menu of the PSP (you see this directly after turning it on)
  • Go to Network
  • Choose Internet Browser
  • Enter http://m.ebuddy.com in the address bar

Now you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and GTalk.

How can I sign in on my Blackberry?

Open the browser on your Blackberry and go to m.ebuddy.com

Now you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and GTalk.

How can I sign in on my Nintendo Wii?

For the Wii you need to download the Internet Channel. With this you can browse the internet and go to m.ebuddy.com to chat. Here is a nice video on how to get this: http://www.youtube.com/watch?v=VvI82JfM9_Q&feature=related

On m.ebuddy.com you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, MySpace IM and GTalk.

How do I sign in on my Nintendo DS?

For Nintendo DS you need the DS browser and a Wifi connection. In the browser you just go to m.ebuddy.com. For more info on the browser and settings for your DS see http://www.nintendowifi.com/

On m.ebuddy.com you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and GTalk.

How can I sign in on my Sony Playstation 3?

Go to m.ebuddy.com in the Internet Browser of the Playstation 3.

Now you can choose to sign in to your favorite networks: MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and GTalk.

What is "Sign in silently" ?

Sign in silently let's you sign in on your Mobile without all your buddies noticing. When you choose sign in silently, yout initial status will be set to:

  • MSN: Appear offline
  • Yahoo:Appear offline
  • AIM: Away
  • MySpace IM: Appear offline
  • GTalk: Busy

I use more than one account to chat, can I sign in all my accounts at once?

Yes! You can sign in all your accounts at once, with one single username and password. To do this, add more networks from your Account settings or from the link at the bottom of your buddy list. You can then create an eBuddy ID with all your accounts linked to it. From now on you can sign in all your accounts at once using the eBuddy sign in option on m.ebuddy.com.

If you for example chat on both MSN and Yahoo, you now can see all your buddies in one list.

Signing in multiple accounts of the same networks is also possible.

eBuddy ID

What is an eBuddy ID?

With an eBuddy ID you can conveniently sign in all your chat accounts with a single username.

Using a free eBuddy ID you can sign in to your MSN, Yahoo, AIM, Facebook, MySpace IM, ICQ, and Google Talk and accounts with a single username.

Where can I get an eBuddy ID?

Go to m.ebuddy.com and click on "what's this?" behind the eBuddy sign-in option. Here you will see some basic information and you can choose to Claim your free eBuddy ID.

You can also sign-in to one of your network accounts and then add more accounts from the Accounts settings or from the link on the bottom of your buddylist. You can then choose to create an eBuddy ID with all accounts linked to it.

Can I only use an eBuddy ID in the Lite Messenger?

No, you can use your eBuddy ID on all eBuddy products! Also sign in all your accounts at once on your PC using your eBuddy ID in our Web Messenger.

Features

Login automatically

By selecting 'Login automatically' when you login to a network, the next time you go the eBuddy Lite Messenger, you are automatically logged in without typing in your username and password. 

You can disable automatic login by clicking on 'Stop automatic login' in the screen after you logout.

What are those texts on top at login?

We call them did-you-know-notifications. After log-in we show you tips and tricks about how to use eBuddy Lite Messenger, so you can hopefully find your way around even better.

Start a chat

Click on the name of the contact that you want to sent a message to.

What is the 'Recent chats' group on top of my buddylist?

This group holds the buddies you've recently chatted with. Click on them to start a chat as normal.

We think this helps you to quickly start chatting with your favorite friends. Of course your buddies can still be found in the normal list. 

Attend group chats

You will receive invitations to groups chats and you can attend them. A group chat is displayed on top of the contact list in green color.

How do I see new messages?

The Lite Messenger automatically checks for new messages every 40 seconds. You see new messages on top of your screen with "(new)" behind the name of the contact that sent you the message.

Where are my open chats?

Open chats are always displayed on top of the screen in green color.

Why are there only 20 contacts per page?

The default number of contacts per page is  limited to 20, to keep the Lite Messenger fast and data friendly to use. You can change this by going to the settings screens. Here you can select to view 20 / 100 / all contacts on one page.

Sending and receiving emoticons

You can send and receive all emoticons of all networks. To send an emoticon, click on the ":-)" button in the Write Message screen.

See offline contacts

Go to the settings screen and choose "Show offlines". Now you will see your offline contacts in the contact list. This setting will be remembered for your next login.

Changing your status

You can change your status by going to the Settings screen. 

Setting your personal message

You can set and change your personal message in the Settings screen.

Setting a custom status message

You can set and change your custom status message in the Settings screen.

Can I search my buddy list?

Yes! Click on the Search link on top of your buddy list and enter part of the name you are looking for. Click on Search and you will see the buddies in your list that match this name.

How can I sort my contact list?

You can select the following settings to improve browsing through that huge buddy list of yours:

Settings for contacts

  • Choose the total number of contacts to show per page in your buddy list: 20, 100 or all.
  • Sort your buddies by account (e.g. MSN and Yahoo).
  • Sort your buddies by the groups that you made yourself (e.g. ‘Family’ and ‘Friends’).
  • Sort your buddies by name.

 

How can I see when a message was sent?

You can enable timestamps, so you can see what time each message is sent and received in your chat screen. Simply go to the Settings screen, enable it, select your time zone (e.g. ‘GMT + 1' for Amsterdam), and you’re good to go! Don’t know your time zone? Look it up here: www.worldtimezone.com .

What are those messages sometimes after login?

We want you to have the smoothest, best chat experience possible, so we’re now serving up tips and tricks for you after log-in.

I use more than one account to chat, can I sign in all my accounts at once?

Yes! You can sign in all your accounts at once, with one single username and password. To do this, go to m.ebuddy.com and click on "what's this?" behind the eBuddy sign-in option. Here you will see some basic information and you can choose to Claim your free eBuddy ID.

If you login with your network account on eBuddy Lite Messenger, you can also add more accounts from your Account settings or from the link at the bottom of your buddy list. You can then create an eBuddy ID with all your accounts linked to it.

From now on you can sign in all your accounts at once using the eBuddy sign in option on m.ebuddy.com. If you for example chat on both MSN and Yahoo, you now can see all your buddies in one list.

Signing in multiple accounts of the same networks is also possible.

How can I add a buddy?

Go to the Settings screen and select Add buddy.

View your contacts by email address

Go to the Settings screen and select "Show email adresses". This option will be remembered for your next login.

Sending buzzers

Click on the contact that you want to sent a buzzer to and choose Buzz.

Setting your language

Go to the Settings screen and select Language. Here you can choose from all the available translations. This setting will be remembered for a next login.

Can I manually check for new messages?

Yes, click on the Reload link on top of each page.

Can I disable to auto reloading?    

Yes, go to the Settings screen and disable "Auto reload". This setting will be remembered for your next login.

Delete and block buddies

Click on the contact that you want to delete or block and you see these options at the bottom of the screen.

Closing a conversation

Go to the chat that you want to close and choose Close conversation at the bottom of the screen

Where can I see the personal message of my buddies?

By clicking on a contact you will see all the details, including personal message.

How many conversations can I have at once?

You can have as many conversations at once as you want. All open chats will be displayed on top of your screen in green color.

Start a group chat

Starting a group chat is not supported yet, this wil be added soon.